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SMS Terms & Conditions

Effective Date: August 25, 2026

These SMS Terms & Conditions (“Terms”) govern your participation in text messaging communications from Coastal Pet Collective (“Coastal Pet Collective,” “we,” “us,” or “our”).

By providing your mobile phone number and consenting to receive text messages from Coastal Pet Collective, you agree to these Terms.

1. SMS Communications

By opting in, you agree to receive text messages from Coastal Pet Collective regarding communications you have requested or authorized, which may include:

  • Appointment and scheduling communications

  • Service-related updates

  • Responses to inquiries

  • Information about Coastal Pet Collective programs and services

  • Event information and reminders

  • Follow-up communications

  • Other business-related communications related to your relationship with Coastal Pet Collective

Message frequency may vary based on your interactions with us.

Message and data rates may apply.

Consent to receive SMS messages is not required to purchase goods or services from Coastal Pet Collective.

2. Consent

By providing your mobile phone number and affirmatively opting in to receive SMS communications, you authorize Coastal Pet Collective to send text messages to the number provided.

You confirm that you are the account holder or have authorization from the account holder to provide the mobile phone number and consent to receive messages.

3. Opting Out

You may stop receiving SMS messages at any time by replying STOP to any message from Coastal Pet Collective.

After you send STOP, we may send one additional message confirming that your request has been received. You will no longer receive SMS messages from us unless you subsequently opt in again.

4. Help

For assistance with SMS communications, reply HELP to any message or contact Coastal Pet Collective at:

(410) 610-0838

5. Supported Carriers

SMS service may not be available on all mobile carriers or in all areas. Coastal Pet Collective and its messaging service providers are not responsible for delayed or undelivered messages.

6. Privacy

Your use of Coastal Pet Collective's SMS services is also subject to our SMS Privacy Policy, which explains how we collect, use, and protect information associated with SMS communications.

Coastal Pet Collective does not sell or rent your phone number or SMS consent information to third parties for their own marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Changes to These Terms

Coastal Pet Collective may modify these SMS Terms & Conditions from time to time. Updated Terms will be posted on this page with a revised effective date.

Your continued participation in our SMS program after changes are posted constitutes acceptance of the updated Terms.

8. Contact

If you have questions about these SMS Terms & Conditions, please contact:

Coastal Pet Collective
Phone: (410) 610-0838
Website: coastalpetcollective.com

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